Question 1

What does the platform offer?

Accepted Answer

Web hosting, domain registration and transfer, virtual and dedicated servers, and a client portal for ordering, billing and support.

Question 2

How do I get started?

Accepted Answer

Choose a plan or search for a domain, create an account and pay the first invoice. Most services are activated automatically.

Question 3

Which payment methods do you accept?

Accepted Answer

Cards and the other methods enabled at checkout. Invoices can be paid from the client portal at any time.

Question 4

How does billing work?

Accepted Answer

Services are billed per cycle, monthly or yearly. Invoices are issued ahead of the due date and reminders are sent by email.

Question 5

How do I contact support?

Accepted Answer

Open a ticket from the client portal or use the contact page. Support is available 24/7.

General Questions